Play. Station Outage: Gamers Fume As Hackers Take Down Sony’s Network. UPDATE, SUNDAY, 8: 4. AM: It’s hard to pronounce the patient healed just yet, but Sony’s Play. Station Network this morning finally appears to moving past several days of heavy cyber assaults that left it mostly unaccessible to gamers – apparently distributed denial- of- service attacks that made it impossible for legitimate. Sony is posting this on its main customer- service Twitter feed: “The PSN is gradually coming back online. ![]() Please try to sign in again. Any problems please let us know.”Catherine Jensen, the VP Consumer Experience for Sony Play. Station unit SCEA, also updated her post from Saturday (see the initial post below). Now, she writes, the site is up: UPDATE: Play. Station Network is back online. As you probably know, Play. Station Network and some other gaming services were attacked over the holidays with artificially high levels of traffic designed to disrupt connectivity and online gameplay. This may have prevented your access to the network and its services over the last few days. View an image of Sony Playstation 3 unit with its technical specification on your desktop. PlayStation Plus connects you with the best online community of gamers. So, team up or compete with your friends in all your favorite PS4 multiplayer games!*. A dedicated space to discuss any topic around our Network and its popular services. Gaming & Network. PlayStation® Official Website brings information on PS4. Explore Playstation Plus, PlayStation Virtual. Want to play some of the PlayStation 2 classics, but you don't have your PS2 handy? Here's how you can play any PS2 game on your PC! The PlayStation Platinum Wireless Headset from Sony offers a comfortable fit and strong audio performance for PS4 gaming. Includes a new slim 500GB PlayStation®4 system, a matching DualShock 4 Wireless Controller, and Uncharted 4: A Thief's End on Blu-ray disc. Thanks again for your support and patience. We’ll provide any further updates here.***Complaints on Down. Director. com are still spiking occasionally, and are still above what might be considered a “normal” level, but are an order of magnitude below what was hitting the site beginning Christmas Eve. The attacks were claimed in a string of tweets by an anonymous hacker or group of hackers called Lizard Squad, who have previously attacked PSN multiple times. Logging on to the site and playing network- dependent games such as Destiny was possible for at least some gamers beginning Saturday late afternoon and evening. Rival Microsoft’s Xbox Live network, which also was attacked by the same group but less consistently or successfully, also appears to be running, according to its status page and Down. Director. com. 9TH UPDATE, SATURDAY, 1: 4. PM: Sony has mostly stuck to tweeting updates on its Play. Station Network status via its support feed @askplaystation. But after saying this morning its PS3, PS4 and Vita network services were coming back online after three days of disruption due to a hacker attack, a human with a name has decided to weigh in on the company’s Playstation blog. From Catherine Jensen, Sony Computer Entertainment America VP Consumer Experience, who says you should blame the console you just got for Christmas for these past few days of problems: The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 4. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible. From time to time there may be disruptions in service due to surges in traffic, but our engineers will be working to restore service as quickly as possible. If you received a Play. Station console over the holidays and have been unable to log onto the network, know that this problem is temporary and is not caused by your game console. We’ll continue to keep you posted on Twitter at @Ask. Play. Station and we’ll update this post once the problems subside. Thanks again for your patience. It’s been slow going for PSN since last night, though downdetector. Xbox Live, which has also been sporadically dealing with a DDo. S attack, says its core services are back but is reporting limited social and gaming capabilities, meaning it is still having issues connecting gamers online for gameplay. They expect an update in the next half hour so stay tuned. UPDATE, SATURDAY, 9: 1. AM: Sony tweeted overnight on its support account that “PS3, PS4 and Vita network services are gradually coming back online, thank you for your patience”, but issues clearly remain. There are some reports that glitches overnight were maintenance related, and by a rush of gamers eager to finally play their new consoles and games. Most recently, Sony noted that some users were experiencing sign- in issues on PS3 and PS4 and engineers were investigating the cause. Efforts to log in this morning onto the site, after succeeding last night during a window of availability, failed. It’s important to note that there have been periodic breaks in the attacks over the past three days, with service appearing to be restored, only to go down again within a few hours. Latest reports of problems on downdetector. PM. Complaints have been growing steadily all morning other than a brief drop off. Meanwhile, @Lizard. Besties – a Twitter feed for someone possibly connected with or at least supportive of Lizard Squad, the anonymous hackers claiming credit for the attacks – tweeted this morning, “@Ask. Playstation how much longer.” That led to what is the new stock answer from Play. Station’s customer- service Twitter feed: “We’re aware that some users are experiencing sign- in issues on PS4 and PS3; engineers are investigating the cause.”Meanwhile, Xbox Live, the competing gamer network from Microsoft, appears to be fully back online after its own, less severe outages that Lizard Squad also took credit for. A company status page says all core services are running, though three third- party apps that run on the network, including one for gamer site IGN. Down. Detector is reflecting less than 2. We’ll continue to monitor and update as circumstances evolve. TH UPDATE, FRIDAY 1. PM: So much for a return to service. While the Play. Station Network continues to function for some, as commenters and other indicators have (strongly) suggested, the online network for gamers has fallen back into the can’t- access limbo that has dogged it the past three days. After a brief return to what appeared to be functionality, Sony is posting Tweets on its support lines that are again saying it’s performing maintenance and has . The tweeted response for just about everybody is now “No ETA available yet, but our engineers are working to fix it as soon as possible, thank you for your patience.”Complaints on Down. Detector. com have also jumped back to high, though not peak, levels for PSN. Meanwhile, Xbox Live appears to be back in operation, though complaints against it on Down. Detector remain heavy. The Xbox status page says the network is running all core services, with only a handful of problems affecting three apps. TH UPDATE, FRIDAY 8: 3. PM: Sony’s Play. Station Network appeared to be back up at least partially and operating for a while, for at least some players, after three days of attacks by hackers that stymied eager fans from accessing the online gamer network during the Christmas holidays. Complaints about service were down substantially, but as our own comments show, some are still unable to access. How long that will last, as Sony continues to show that it’s performing maintenance and has . But complaints were down dramatically on Down. Detector for a while, and attempts to directly access the service on a PS4 game console were successful, something that couldn’t be said the past 6. The attacks seem to have been distributed denial- of- service attacks, relatively unsophisticated attacks that bury a site with a flurry of thousands of false attempts to log on, making it difficult or impossible for legitimate users to get onto a site. That means some people may be able to get through all the fake requests for access and use the site. An anonymous hacker or group of hackers calling itself the Lizard Squad again took credit for the attacks in a series of tweets since Christmas Eve, but one of the most recent ones this evening said “the attacks are over.”For fans eagerly waiting to play Destiny, Call of Duty: Advanced Warfare or Battlefield 4 on their new game consoles, it’s been an annoying three days. Whether the assault is finally done or is just going through another respite (as happened overnight for a couple of hours each night previously), isn’t known. We’ll continue to monitor and update as circumstances evolve. TH UPDATE, FRIDAY, 1: 5. PM: Microsoft’s Xbox is running a status page saying Xbox Live’s core services are back up, though it still is having issues with Purchase and Content Usage, watching live TV (just added that one), and a few apps appear to be having problems. Site monitor Down. Director. com is showing reports of complaints down dramatically in the past half hour or so. Meanwhile, messages on Sony Play. Station Network’s are heading back into “no ETA” territory as that network remains paralyzed by an apparent DDo. S attack beginning on Christmas Eve. The last Twitter update earlier this afternoon: 4. TH UPDATE, FRIDAY, 8 AM: After another short overnight respite, Sony’s Play. Station Network and Microsoft’s Xbox Live online network again continue to be disrupted by what appear to be distributed denial- of- service attacks. Sony hasn’t responded with anything new on Twitter through its main customer support feed, responding to most inquiries with either “We are aware that some users are unable to access at the moment. Our technicians are working to fix this issue,” or “There is no time frame at the moment, stay tune for updates.”Microsoft’s Xbox Live, though not showing nearly as many complaints on system- monitoring site Down. Detector. com, is also showing problems again after another short overnight break. We’ll continue to monitor as this plays out in Day 3 after the attacks, claimed by anonymous hacker group Lizard Squad, began late afternoon on Christmas Eve. UPDATE, THURSDAY, 6: 2. PM: Sony just posted on one of its main Twitter feeds, acknowledging that the Play. Station Network continues to be offline and that it has “no ETA” for when the service will return to operation. Meanwhile, attacks appear to have renewed in the past two hours on Microsoft’s competing Xbox Live network. Later Thursday Update: Five hours later, there has been little progress on the PSN front. The attacks started last night for several hours, eased off overnight and picked up again this morning.
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